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Terms of use
Article 1 Purpose

This Terms of Service has its purpose in defining the rights, obligations and responsibilities of HANDSOME Corp. (e-commerce business operator) and users in using internet related service provided by integrated shopping mall www.thehandsome.com (hereinafter referred to as ‘the HANDSOME integrated mall’) operated by HANDSOME Corp.

※ This Terms of Service shall be applied in e-commerce using PC and wireless communication, should it not be contrary to their characteristics.

Article 2 Definitions
  1. ① 'The HANDSOME integrated mall’ refers to the virtual business site configured by HANDSOME Corp. to transfer goods or services using information communication facilities such as computers to provide users with goods or services. In addition, it shall also be used to mean the business operator operating ‘the HANDSOME integrated mall’.
  2. ② ‘HANDSOME mileage’ refers to a type of point earned to a certain level during purchase of goods or services in HANDSOME offline shops and integrated mall, and it is a transaction method that can be used as a discount method during purchase.
  3. ③ 'User' refers to the members and non-members who connects to ‘Hyundai HANDSOME’ to receive the services provided by ‘Hyundai HANDSOME’ in accordance with this Terms of Service.
  4. ④ 'Member' refers to one who is registered as a member of ‘the HANDSOME integrated mall’ and who may continuously use services provided by ‘the HANSOME integrated mall’.
  5. ⑤ 'Non-member' refers to one who uses services provided by ‘the HANDSOME integrated mall’ without registering as a member.
Article 3 Stipulation and Revision of Terms
  1. ① 'HANDSOME' shall publish the contents of these terms, company name, address of business operation, name of representative, business registration number, contacts (telephone, fax, e-mail address, etc.) in the initial service page (front page) of ‘the HANDSOME integrated mall’ in order for users to have an easy access to knowledge of such information. However, the contents of these terms may be published so that the users may view these terms through a connecting page.
  2. ② 'The HANDSOME integrated mall' shall, prior to user’s agreement to these terms, seek user’s confirmation by providing a separate connecting page or pop-up page for user’s understanding on important terms such as important subscription withdrawal, delivery responsibility, and refund condition among the contents determined in these terms.
  3. ③ 'The HANDSOME integrated mall' shall revise these terms in the scope not violating the related laws such as Act on the Consumer Protection in Electronic Commerce, etc., Act on the Regulations of Terms and Conditions, Framework Act on the Electronic Documents and Transactions, Digital Signature Act, Act on Promotion of Information and Communications Network Utilization and in Formation Protection, etc., Act on Door-to-Door Sales, etc., Framework Act on Consumers.
  4. ④ Should 'the HANDSOME integrated mall’ revise these terms, application date and grounds for revision, together with current terms, shall be published on the initial page of ‘the HANDSOME integrated mall’ from at least 7 days prior until the day before the application date. However, should the revision be unfavorable for the user, the revision shall be notified with at least 30 days of prior grace period. In this case, ‘the HANDSOME integrated mall’ shall compare the contents prior and after the revision in order for easy understanding of user.
  5. ⑤ Should ‘the HANDSOME integrated mall’ revise these terms, the revised terms shall only be applied to the contracts concluded after its application date, and terms before revision shall still be effective for the contracts concluded before its application. However, should user send his/her intention to apply the articles of revised terms to already signed contract to ‘the HANSOME integrated mall’ within the notification period of revision of terms stipulated in paragraph 3 and get its approval, articles of revised terms shall be applied.
  6. ⑥ Any matters undefined in these terms and the interpretation of these terms shall conform to the Act on the Consumer Protection in Electronic Commerce, etc., Act on the Regulations of Terms and Conditions, Guidelines to Consumer Protection in Electronic Commerce, etc. determined by Fair Trade Commission, and related laws or commercial practice.
Article 4 Provision and Revision of Service
  1. ① ‘The HANDSOME integrated mall’ shall perform the following businesses:
    1. 1. Provision of information on goods or services and conclusion of contracts
    2. 2. Delivery of contracted goods or services
    3. 3. Other businesses determined by ‘the HANDSOME integrated mall’
  2. ② In the event of goods or services being sold out or revisions made to technical specifications, ‘the HANDSOME integrated mall’ may revise the contents of goods or services to be provided in future contracts.
    In this case, the contents of revised goods or services shall be stipulated and published at the page current goods or services are stipulated without delay.
  3. ③ In the event of revision of services contracted and to be provided to user due to the grounds of goods or services being sold out or revisions made to technical specifications, such grounds shall be notified to user’s communicable address without delay.
  4. ④ In the event of previous paragraph, ‘the HANDSOME integrated mall’ shall compensate the losses of users arising thereof. However, otherwise shall apply in case of ‘the HANSOME integrated mall’ proving its non-intent or non-negligence.
Article 5 Suspension of Service
  1. ① In the event of maintenance/replacement and breakdown of information communication facility including computers or interruption of communication, ‘the HANDSOME integrated mall’ may temporarily suspend its provision of service.
  2. ② ‘The HANDSOME integrated mall’ shall compensate the losses of user or a third party due to the temporary suspension of the services due to the reasons in the paragraph 1. However, otherwise shall apply in case of ‘the HANSOME integrated mall’ proving its non-intent or non-negligence.
  3. ③ In the event of not being able to provide services due to the reasons of transfer of business area, forfeiture of business and merger between businesses, ‘the HANDSOME integrated mall’ shall notify user with the methods determined in the Article 8 and shall compensate consumer in accordance with the conditions initially provided by ‘the HANDSOME integrated mall’. However, in the event of ‘the HANDSOME integrated mall’ failing to take account of compensation level, it shall provide users’ HANDSOME mileage to in kind corresponding to the currency value circulated in ‘the HANDSOME integrated mall’.
Article 6 Registration of Membership
  1. ① User shall apply for registration of membership by entering membership information according to the form determined by ‘the HANDSOME integrated mall’ and making manifestation of agreement to these terms.
  2. ② ‘The HANDSOME integrated mall’ shall register the users whom had applied for registration of membership as in paragraph 1, unless come under one of the following subparagraphs:
    1. 1. In the event of registration applicant previously had his/her membership disqualified in accordance with Article 7, subparagraph 3 of these terms, however, the user whose disqualification in accordance with Article 7 subparagraph 3 had been more than 3 years and received consent for membership requalification by ‘the HANDSOME integrated mall’ is exempted
    2. 2. In the event of having false, omitted, and/or wrong records in the registration
    3. 3. In all other events of having judged that registration of such person shall conspicuously hinder the technics of ‘the HANDSOME integrated mall’
  3. ③ The time of conclusion of membership registration contract shall be the point of time where approval of ‘the HANDSOME integrated mall’ reaches the member.
  4. ④ Should there be any changes to registered details in accordance with the Article 16 subparagraph 1, member shall inform ‘the HANDSOME integrated mall’ of such changes through electronic mail or other methods without delay.
Article 7 Withdrawal and Disqualification of Membership
  1. ① Member may request withdrawal of membership at any time to ‘the HANDSOME integrated mall’ and ‘the HANDSOME integrated mall’ shall immediately process such withdrawal of membership.
  2. ② Should member come under one of the following subparagraphs, ‘the HANDSOME integrated mall’ may limit and terminate the qualification of membership.
    1. 1. In the event of having registered false records during the application of membership
    2. 2. In the event of failing to pay the member’s liabilities on the payment of goods or services purchased through ‘the HANDSOME integrated mall’ and other liabilities on member related to the usage of ‘the HANDSOME integrated mall’ on the due date
    3. 3. In the event of threatening electronic commerce order by interrupting other users from using ‘the HANDSOME integrated mall’ or pirating such information
    4. 4. In the event of performing acts that violates law, these terms, or public order and standards of decency through the usage of ‘the HANDSOME integrated mall’
  3. ③ After ‘the HANDSOME integrated mall’ limited/terminated of qualification of membership, should identical act repeat twice or more times, or such grounds are not corrected within 30 days, ‘the HANDSOME integrated mall’ may disqualify the membership of such user.
  4. ④ In the event of ‘the HANDSOME integrated mall’ disqualifying the membership, the membership registration shall be erased. In this case, ‘the HANDSOME integrated mall’ shall inform member of such measures and grant an opportunity to explain at least 30 days before the erasure of membership registration.
Article 8 Notification to Members
  1. ① Should ‘the HANDSOME integrated mall’ make notification to members, such notification can be done to the electronic mail address that member had already contracted and designated with ‘the HANDSOME integrated mall’.
  2. ② In the event of notification to unspecified members, ‘the HANDSOME integrated mall’ may publish such notification on ‘the HANDSOME integrated mall’ notice board for more than 1 week in order to substitute individual notifications. However, should the notification be about particulars that may have a grave effect on the transaction of the individual member, it should be notified individually.
Article 9 Purchasing Requisition
  1. ① User of ‘the HANDSOME integrated mall’ shall request purchase on ‘the HANDSOME integrated mall’ by following or similar methods and ‘the HANDSOME integrated mall’ shall provide the following contents in a manner that is easily inquired for users requesting purchase. However, in case of members, application of subparagraph 2 or 4 may be exempted.
    1. 1. Search and selection of goods or services
    2. 2. Entry of full name, address, telephone number, e-mail (or mobile phone number)
    3. 3. Confirmation of these terms, services with limited subscription withdrawal, and burden of delivery / installation expenses
    4. 4. Indication of consenting to these terms and confirming or rejecting the matters in subparagraph 3 above (e.g. mouse click)
    5. 5. Confirmation of purchasing requisition of goods or services and its confirmation, or consent on the confirmation by ‘the HANDSOME integrated mall’
    6. 6. Selection of payment method
  2. ② In the event where there is necessity for ‘the HANDSOME integrated mall’ to provide / entrust purchaser’s personal data to a third party, consent of purchaser is needed during actual purchase requisition and consent cannot be obtained comprehensively in prior during registration of membership. At this time, ‘the HANDSOME’ integrated mall shall state the provided personal data items, party the data are provided, purpose of usage of personal data by the party the data are provided, and period of retention / usage to purchaser.
    However, in the event where definition contrary to the entrustment of management of personal information in accordance with Article 25 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. exist, the related law shall be observed.
Article 10 Conclusion of Contract
  1. ① ‘The HANDSOME integrated mall’, for the following ‘members’ or following purchasing requisition, may disapprove such requisition or continuously reject future transactions. However, in the event of concluding a contract with a minor, it should be notified that should the minor fail to receive consent of a legal representative, the minor himself/herself or the legal representative may cancel the contract.
    1. 1. In the event where a ‘member’ or purchase requisition, due to a ‘member’s’ repeated returns (refunds) despite the goods not faulty, is judged to limit the purchase opportunity of other ‘members’ and may harm other ‘members’
    2. 2. In the event where a ‘member’ or purchase requisition, during the return of purchased goods, is judged under the circumstances to deliberately damage the goods to evade return delivery costs or deliberately omit the return of a part of the multiple goods purchased
    3. 3. In the event where a ‘member’ or purchase requisition has its purpose in commercial activity such as resale or proxy purchase, or is judged to purchase with purpose in these commercial activities under the transaction circumstances
    4. 4. In the event where a ‘member’ or purchase requisition has its purpose in violation of intellectual property rights such as imitation and reproduction of design and trademark of certain goods, or is judged to purchase with purpose in these violation under the transaction circumstances
    5. 5. In the event where a ‘member’ or purchase requisition shows abnormal transaction with purpose in receiving other free gifts, such as receiving only the free gift and returning the purchased goods
    6. 6. In the event where request has false, omitted or wrong records
    7. 7. In other events where the consent of purchase requisition conspicuously hinders the technics of ‘the HANDSOME integrated mall’
  2. ② The contract is seen to be concluded when consent of ‘the HANDSOME integrated mall’ reaches the user in the form of receipt confirmation letter in Article 12 paragraph 1.
  3. ③ The manifestation of intention of consent of ‘the HANDSOME integrated mall’ shall include the information including the confirmation and sales availability on the purchase requisition of users, and revision and cancellation of purchase requisition.
Article 11 Method of Payment
  1. Method of payment for the cost of goods or services purchased from ‘the HANDSOME integrated mall’ can be fulfilled by one of the available methods from below:
    However, ‘the HANDSOME integrated mall’ may not collect any additional nominal charge for the cost of goods or services with respect to the method of payment of the user.
    1. 1. All account transfers including phone banking and internet banking
    2. 2. All card payments including prepaid cards, debit cards, and credit cards
    3. 3. Payments by electronic money
    4. 4. Payments by HANDSOME mileage provided by ‘the HANDSOME integrated mall’
    5. 5. Payments of cost of goods or services by other electronical payment method, etc.
Article 12 Notification of Receipt Confirmation, Change and Cancellation of Purchasing Requisition
  1. ① Should there be purchasing requisition from a user, ‘The HANDSOME integrated mall’ shall notify users the receipt confirmation.
  2. ② Users who received notification of receipt confirmation, should there be any discordance in their manifestation of intent, may request for change and cancellation of purchasing requisition after the receipt of such, and ‘the HANDSOME integrated mall’ shall, should there be request from the user before delivery, process the request without delay. However, in the event where the payment has already been made, it shall observe the regulation on subscription withdrawal in Article 16.
Article 13 Provision of Goods or Services
  1. ① ‘The HANDSOME integrated mall’ shall, should there not be any separate contract on the provision period of goods or services with user, take necessary measures including custom order, packaging, etc. to deliver goods or services within 7 days from user’s contract. However, in the event where ‘the HANDSOME integrated mall’ had already received payment of goods or services in whole or in part, ‘the HANDSOME integrated mall’ shall take measures within 3 business days from the day it received the payment in whole or in part. At this point, ‘the HANDSOME integrated mall’ shall take proper measures for user to check on the provision procedure and process of goods or services.
  2. ② ‘The HANDSOME integrated mall’ shall state the delivery method, person responsible for the payment of delivery methods, delivery time per method, etc. of the goods or services purchased by user. Should ‘the HANDSOME integrated mall’ had exceeded contracted delivery period, it shall compensate user’s losses arising thereof. However, otherwise shall apply in case of ‘the HANSOME integrated mall’ proving its non-intent or non-negligence.
  3. ③ Should a separate contract between ‘the HANDSOME integrated mall’ and consumer regarding the time of delivery of goods or time of provision of services exist, the contract shall prevail over these terms.
Article 14 Refund

In the event where ‘The HANDSOME integrated mall’ cannot deliver goods or provide services due to the product requested by user being out of stock, ‘the HANDSOME integrated mall’ shall notify such reason to user without delay; in the event where ‘the HANDSOME integrated mall’ had already received payments of the goods or services, it shall refund or take necessary measures for refund within 2 business days from the date of receipt of payment.

Article 15 Withdrawal of Contract, etc.
  1. ① User who concluded contract on purchase of goods or services with ‘the HANDSOME integrated mall’ may withdraw such contract within 7 days from the date of receipt confirmation.
  2. ② User may not request return or exchange of delivered goods or services if the situation falls under one of the following subparagraphs:
    1. 1. In the event where goods or services are destroyed or damaged with reasons attributable to user (however, in the event where packaging is damaged in order to check on the content of the goods or services.)
    2. 2. In the event where the value of goods or services conspicuously declined due to usage or partial consumption of the user
    3. 3. In the event where the value of goods or services conspicuously declined by lapse of time
    4. 4. In the event where the goods or services can be reproduced to goods or services with identical performance, when the packaging of original goods or services is damaged
  3. ③ In the events of subparagraphs 2 and 4 of paragraph 2, should ‘the HANDSOME integrated mall’ fail to take measures to specify the limitations of withdrawal of contract in places where consumers may easily inquire or provide trial goods, withdrawal of contract of user may not be limited.
  4. ④ Despite the provisions of paragraphs 1 and 2, should the contents of the goods or services differ from the contents of indication/advertisement or fulfilled differently from the contents of the contract, user may withdraw such contract within 3 months from the provision of said goods or services or 30 days from the day user knew or got to know such fact.
Article 16 Effect of Withdrawal of Contract, etc.
  1. ① ‘The HANDSOME integrated mall’ shall, after withdrawal of contract in accordance of Article 16 of these terms and having received returned goods or services from user, refund received payment of goods or services within 3 business days.
    In such event, should ‘the HANDSOME integrated mall’ delay such refund of goods or services to user, it shall pay the delay charges calculated by multiplying the period of delay with the delay interest rate determined and notified by Fair Trade Commission.
  2. ② ‘The HANDSOME integrated mall’ shall, in refunding the above payment made by user with payment methods including credit card or electronic money, request the provider of said payment method to stop or cancel the charge for the payment of goods or services.
  3. ③ In the event of withdrawal of contract, fee necessary for return of provided goods or services shall be borne by user. ‘The HANDSOME integrated mall shall not charge users with cancellation fee or compensation of losses due to withdrawal of contract. However, in the event of withdrawal of contract due to difference between goods or services and indication/advertisement or fulfillment differing with contents of contract, the fee necessary for the return of goods or services shall be borne by ‘the HANDSOME integrated mall’.
  4. ④ In the event where user had borne the delivery fee for the provision of goods or services, ‘the HANDSOME integrated mall’ shall specify the bearer of such fee upon withdrawal of contract for easy inquiry of user.
Article 17 Protection of Personal Data
  1. ① ‘The HANDSOME integrated mall’ shall collect minimal personal data needed for provision of services.
  2. ② ‘The HANDSOME integrated mall’ does not collect data needed for purchase contract at the point of registration of membership. However, this shall not apply for the circumstances where certain minimal personal data for personal identification is collected before purchase contract in the interest of performance of obligations of related laws.
  3. ③ Upon collection/usage of personal data of user, ‘The HANDSOME integrated mall’ shall notify purposes for such actions and receive consent of concerned user. However, in the event where there are differing stipulation in related law, this shall not apply.
  4. ④ ‘The HANDSOME integrated mall’ may not use collected personal data for other purposes and upon occurrence of new usage purpose or provision to a third party, ‘the HANDSOME integrated mall’ shall notify purposes for such actions and receive consent of concerned user during the usage/provision. However, in the event where there are differing stipulation in related law, this shall not apply.
  5. ⑤ Should ‘the HANDSOME integrated mall’ need to receive consent of the user in accordance with the paragraphs 2 and 3, it shall specify or notify the matters stipulated in Article 22 paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. including the identity of personal data manager (office, name and telephone, and other contacts), the purpose of collection and usage of data, and matters related to provision of data to a third party (party data are provided, purpose of provision and the contents of provided data); user may withdraw such consent at any time.
  6. ⑥ User may request perusal and correction of error of his/her own personal data held by ‘the HANDSOME integrated mall, and ‘the HANDSOME integrated mall’ has the obligation to take necessary measures without delay. In the event where user requested the correction of error, ‘the HANDSOME integrated mall’ shall not use said personal data until the error is corrected.
  7. ⑦ ‘The HANDSOME integrated mall’ shall, for the protection of personal data, limit and minimize the number of managers and shall be liable for damages of user due to loss, theft, leak, and falsification of user’s personal data including credit card and bank account.
  8. ⑧ ‘The HANDSOME integrated mall’ and third party who was provided with personal data from ‘the HANDSOME integrated mall’ shall, upon the completion of purpose of collection or provision of personal data, destroy said personal data without delay.
  9. ⑨ Other contents related to processing of personal data is notified in ‘Personal Data Processing Policy’ and shall receive separate consent from these terms.
Article 18 Obligations of ‘the HANDSOME Integrated Mall’
  1. ① ‘The HANDSOME integrated mall’ shall not perform acts that are prohibited by these terms or against public order and standards of decency and shall strive to provide continuous and stable provision of goods/services as stipulated in these terms.
  2. ② ‘The HANDSOME integrated mall’ shall prepare safety system for protection of user’s personal data (including credit information) so that user may use internet services safely.
  3. ③ In the event where user received damages due to undue indications/advertisement of goods or services by ‘the HANDSOME integrated mall’ as prescribed in Article 3 of Act on Fair Labeling and Advertising, ‘the HANDSOME integrated mall’ is liable to compensate user for such damages.
  4. ④ ‘The HANDSOME integrated mall’ shall not dispatch for-profit advertisement electronic mails that are unwanted by user.
Article 19 Obligations on Member ID and Password
  1. ① Management obligations on ID and password are member’s burden except circumstances in Article 17.
  2. ② Member may not let a third party use his/her ID and password.
  3. ③ Should member cognize that his/her ID and password are stolen or used by a third party, he/she shall notify ‘the HANDSOME integrated mall’ without delay and, if applicable, shall follow the guidance of ‘the HANDSOME integrated mall’.
Article 20 Obligations of User

The user may not perform the following acts:

  1. ① Entry of false information during registration or revision
  2. ② Piracy of information of other people
  3. ③ Changing information published on ‘the HANDSOME integrated mall’
  4. ④ Transmission or posting data other than those determined by ‘the HANDSOME integrated mall’ (including computer program)
  5. ⑤ Violation of intellectual property rights of ‘the HANDSOME integrated mall’ and other third parties
  6. ⑥ Acts of defamation or obstruction of business of ‘the HANDSOME integrated mall’ and other third parties
  7. ⑦ Making public or posting obscene or abusive messages/videos/audios and other data against public order and standards of decency
Article 21 Attribution of Copyright and Usage Restrictions
  1. ① Copyrights and other intellectual property rights of literary work produced by ‘the HANDSOME integrated mall’ shall be attributed to ‘the HANDSOME integrated mall’.
  2. ② User may not use for-profit, by means of reproduction, transmission, distribution, broadcast, or other means, or let a third party use data with intellectual property rights attributed to ‘the HANDSOME integrated mall’ obtained by using ‘the HANDSOME integrated mall’ without prior consent of ‘the HANDSOME integrated mall’.
  3. ③ In the event where ‘the HANDSOME integrated mall’ uses copyright attributed to user, it shall notify the concerned user of such event in accordance with these terms.
Article 22 Resolution of Dispute
  1. ① ‘The HANDSOME integrated mall’ shall, in order to reflect fair opinion or dissatisfaction of user and compensate concerned damages, install and operate compensation processing organization.
  2. ② ‘The HANDSOME integrated mall’ shall preferentially process the dissatisfaction and opinion submitted by users. However, in the event where swift processing is difficult, the reasons for such delay and processing schedule shall be notified to users.
  3. ③ In the event where user requests damage relief in relation with the electronic commerce dispute between ‘the HANDSOME integrated mall’ and user, it shall follow the arbitration of the dispute arbitration organization commissioned by Fair Trade Commission or mayor/governor.
Article 23 Jurisdiction and Governing Law
  1. ① Lawsuit on electronic commerce dispute occurred between ‘the HANDSOME integrated mall’ and user shall be based on the address of user at the time of filing, should there be no address, it shall be in exclusive jurisdiction of district court having jurisdiction over the place of residence. However, in the event where the address or place of residence of user at the time of filing is unclear, or user resides overseas, the lawsuit shall be filed in the competent court in the Civil Proceeding Act.
  2. ② Law of Republic of Korea shall be applied in the electronic commerce lawsuit between ‘the HANDSOME integrated mall’ and user.


Date of changing Terms of Use